Acceptable Use Policy

• Create fake bookings, inflated client lists, or fictitious business data

• Misrepresent your services, pricing, qualifications, or business credentials to clients through the booking system

• Use the platform to collect payments for services you do not intend to perform

• Manipulate weather data or risk indicators to mislead clients about rescheduling needs

• Attempt to circumvent subscription limits, access controls, or billing mechanisms

• Use automated scripts, bots, or scrapers to interact with the Service

• Overload the Service with excessive API requests or artificially high usage designed to degrade performance

• Share, resell, or sublicense your account access to third parties

• Create multiple accounts to avoid subscription fees or to circumvent a suspension

• Upload or transmit malicious code, viruses, or any content designed to harm the Service or other users

• Use the Service to harass, threaten, defame, or discriminate against any person

• Use client data collected through the Service for purposes unrelated to your detailing business (e.g., unauthorized marketing, data selling)

• Attempt to gain unauthorized access to other users' accounts, data, or the Service's infrastructure

• Use the Service in violation of any applicable local, state, federal, or international law or regulation

• Use the Service to facilitate money laundering, tax evasion, or other financial crimes

• Violate any third-party rights including intellectual property, privacy, or contractual rights

• Only list services you are qualified and equipped to perform

• Maintain accurate and up-to-date pricing, service descriptions, and availability

• Respond to booking requests in a timely manner

• Honor confirmed appointments or communicate changes promptly

• Obtain appropriate consent from clients before entering their personal information

• Use client data only for the purpose of providing and managing detailing services

• Not export, share, or sell client data obtained through the Service for unrelated commercial purposes

• Keep client data accurate and up to date

• Use your own valid API keys and credentials

• Not use another user's API keys or impersonate another business

• Comply with the terms of service of the relevant third-party provider (e.g., Stripe)

• Not attempt to reverse-engineer, extract, or misuse LusterBook's own API integrations

• Issuing a warning and requesting corrective action

• Temporarily suspending your access to the Service

• Permanently terminating your account

• Reporting illegal activities to appropriate law enforcement authorities